Terms & Conditions

These Terms & Conditions govern your use of the ASWELL website at aswell.au (the “website”), operated by Australasian Wellness Association Ltd, ACN 692 065 133 (“ASWELL”, “we”, “us”, “our”). By accessing or using the website, you agree to these terms. If you do not agree, please do not use the website.

1. Changes to these terms

We may update these terms from time to time. The current version will always be on our website with the effective date shown. By continuing to use the website after a change, you accept the updated terms.

2. Using our website

You agree to use the website lawfully and respectfully. In particular, you must not:

• use the website in a way that breaches any law, or infringes anyone’s rights;
• attempt to gain unauthorised access to the website, member portal or any accounts or systems;
• interfere with or disrupt the website, or introduce malicious code;
• copy, scrape, harvest or republish content or member data except as permitted by these terms or with our written permission; or
• use the website to send spam, or to post unlawful, misleading, offensive or harmful material.

3. Membership, events and purchases

Membership, event registrations and any paid resources purchased through the website are subject to their own terms (including membership terms and any applicable refund terms) presented at the time of joining or purchase. These website terms apply in addition to those.

4. Your account

If you create a member account, you are responsible for keeping your login details secure and for activity under your account. Please tell us promptly if you suspect any unauthorised use.

5. Our intellectual property

Unless stated otherwise, all content on the website – including text, graphics, logos, the ASWELL name and brand, and the layout – is owned by or licensed to ASWELL and is protected by law. You may view and use the website for your own personal or internal business purposes. You must not reproduce, distribute or commercially use our content without our written permission.

6. Content you contribute

If you submit content, for example: a directory profile, a blog article, a resource, a comment or a survey response – you retain ownership of it, but you grant ASWELL a non-exclusive, royalty-free licence to use, store, publish, adapt and promote it in connection with ASWELL’s activities. You confirm that your content is yours to share, is accurate, and does not breach any law or anyone’s rights. We may review, moderate, edit or remove contributed content at our discretion, for example: blog and resource contributions are subject to Editor approval. Separate contributor terms may apply to the Resources library and blog.

7. Third-party content and links

The website may include content from, or links to, third-party websites and services, including partners, service providers and the Wellness A–Z resource. We provide these for convenience and do not control or endorse them, and we are not responsible for their content, products or practices.

8. General information only — not professional advice

Content on the website – including articles, guides, research, reports, surveys, benchmarks, Scorecard results, and any commentary on the wellness industry, its markets or trends – is provided as general information only. It is not professional advice of any kind, whether health, medical, business, commercial, financial, legal or otherwise, and must not be relied on as a substitute for advice from a qualified professional who has considered your particular circumstances.

Any health or wellbeing information is general in nature and is not medical or clinical advice; always consult a suitably qualified health practitioner. Any business, industry, market or trend information – including our research, reports and insights – reflects general observations and may not apply to your situation; you should make your own enquiries and obtain your own professional advice before making any business or financial decision based on it.

ASWELL does not endorse or guarantee any particular practitioner, business, product or service listed or mentioned on the website, and does not guarantee any outcome. You rely on the content at your own risk.

9. Disclaimers

We aim to keep the website accurate and available, but we provide it “as is”. To the extent permitted by law, we do not guarantee that the website will be error-free, uninterrupted, secure, or that content is complete or current.

10. Liability

Nothing in these terms excludes, restricts or modifies any rights or guarantees you have under the Australian Consumer Law that cannot lawfully be excluded. Subject to those rights, and to the extent permitted by law, ASWELL is not liable for any loss or damage arising from your use of (or inability to use) the website or any content on it, and where our liability cannot be excluded, it is limited to re-supplying the relevant service or the cost of doing so.

11. Privacy

We handle your personal information in accordance with our Privacy Policy, available on the website.

12. Governing law

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.

13. General

If any part of these terms is found to be invalid or unenforceable, the rest continues to apply. Together with any terms referred to above, these terms are the whole agreement between you and ASWELL about your use of the website.

14. Contact us

Questions about these terms: hello@aswell.au

Australasian Wellness Association Ltd, ACN 692 065 133 — P.O. Box 1101, 18 Station St, Dundas NSW 2117, Australia.